The poor husband I picked up turned out to be from a wealthy family

Chapter 809 Shen Qing is surrounded by reporters

at this time.

The entrance to Yamei Company was already buzzing with activity. Dozens of reporters had completely blocked the narrow entrance, the spotlights blazing like daylight, and pointed questions were hurled at the closed glass door like a barrage of arrows.

"Yami Company! Your 'Huanyan' series of facial masks has caused severe facial allergies in many consumers. How do you explain this?"

"Chairman Shen! Are there any quality issues with the product? Why haven't you publicly responded yet?"

"Will the company recall the relevant products? What compensation plans will be offered to the victims?"

Inside the glass door, Chairman Shen Qing's usually calm and elegant face was now shrouded in a solemn expression.

She took a deep breath, her eyes sharp and determined as she glanced at the equally gloomy Vice Chairman Zhang Wenwen beside her. Zhang Wenwen was a few years younger than Shen Qing and wore an off-white business suit. Although she tried to maintain her composure, her clenched hands and slightly trembling fingertips betrayed her nervousness.

"Wenwen, are you ready?" Shen Qing's voice was low, but it carried unquestionable strength.

Zhang Wenwen nodded firmly and took a deep breath: "Cousin, I'm ready."

"Remember, no matter how chaotic it is outside, we represent the company. Honesty is the only attitude now." Shen Qing gave a final reminder and reached out to push open the heavy glass door.

"Wow—"

As soon as the door opened, all the sounds and lights instantly focused on it and surged forward like a tide.

The security guards struggled to maintain order and formed a human wall in front of the two chairmen.

Shen Qing didn't flinch. She took a step forward and stood on a step, ensuring she could be seen by most of the reporters. She took the simple loudspeaker handed to her by her assistant and slowly swept her cold eyes over the excited reporters in front of her.

"Hello, friends from the media. I am Shen Qing, Chairman of Yamei Cosmetics Company."

Her voice came through the loudspeaker, a little hoarse but remarkably clear, "This is our Vice Chairman, Ms. Zhang Wenwen."

The noise died down a little, and the reporters waited with bated breath for her next words.

Shen Qing nodded slightly and got straight to the point. "I understand why everyone's here today. Regarding the recent reports from some consumers about skin discomfort and even allergic reactions after using our 'Huanyan' series of moisturizing masks, on behalf of Yamei, I would like to extend my sincerest apologies to all those consumers who have been troubled and hurt by this!"

As she spoke, she bowed slightly, and Zhang Wenwen followed suit.

"We have urgently established a special investigation team, led by me personally, with the assistance of Vice Chairman Zhang Wenwen, to thoroughly investigate this matter."

Shen Qing continued, her tone heavy, "Preliminary investigations indicate that the problem may lie with one of the raw material suppliers for our new batch of products. The specific cause is still under investigation, and we will release the detailed investigation results to the public as soon as possible."

"Pending the results of the investigation, and to protect the rights of consumers, our company has decided to immediately recall all 'Huanyan' series moisturizing masks on the market. All consumers who have purchased this product can present their receipt to the original purchase channel or the Yamei official flagship store for a full refund and can apply for a subsidy for the cost of a skin check."

"For consumers who have already experienced allergic symptoms, we have opened a 24-hour dedicated customer service hotline to provide one-on-one assistance and cover all reasonable medical expenses. We promise that we will never shirk responsibility and will give everyone a responsible explanation!"

Zhang Wenwen took over, her voice a little nervous but clear: "We are fully aware that product quality is the lifeline of our company. In the 20 years since its establishment, Yamei has always put consumer safety first. This incident has exposed potential loopholes in our supply chain management and quality control, and we feel deeply remorseful. Going forward, we will implement stricter screening and control of all product raw materials and production processes to prevent such incidents from happening again."

The reporters' questions rained down again:

"Mr. Shen, can you tell me which supplier of raw materials you are using?"

"How long will the investigation take? When will there be results?"

"This incident has dealt a huge blow to Yami's brand image. What measures does the company have to salvage it?"

Shen Qing raised her hand, signaling for silence. "We cannot disclose specific information about the raw material supplier until the investigation is fully concluded, so as not to affect the fairness of the investigation. But please be assured that once the responsible party is identified, whether internal or external, we will deal with it seriously and show no leniency."

"We promise to make the results of the investigation public through official channels within 72 hours, that is, three days from now. During this period, we will regularly release progress reports."

"As for brand image, we know that once trust is lost, it takes time to rebuild. Yamei is willing to accept supervision from all sectors of society and take concrete actions to make up for its mistakes and strive for everyone's understanding."

Her gaze was firm and her tone was sincere. Although her face was still tired, her attitude of taking responsibility seemed to reduce the noise at the scene.

"Vice Chairman Zhang and I are standing here today to demonstrate Yamei's resolve to resolve this issue. We will communicate promptly on any subsequent progress. Thank you to all media friends for your attention. Please give us some time so that we can fully address this matter. Thank you."

After saying this, Shen Qing bowed again, and then, along with Zhang Wenwen, turned and walked into the company building under the escort of security. The glass door slowly closed, isolating the clamor outside, but the backs of the two people inside the door seemed particularly heavy and resolute.

At this time, Yan Bei said, "Wife, don't you think that if there is such a serious problem with the product, it is very likely that it is the first step of research and development?"

Shen Qing thought for a moment and nodded, "You're right. I'll start my investigation from the R&D side now."